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Reference Management Software: EndNote Desktop

This guide will introduce you to the variety of Reference Management Software NTU Library supports and give you tips on how to make the most out of them.


Important Announcement Regarding EndNote Desktop

With effect from 1 December 2022, NTU's EndNote Desktop subscription will change from unlimited campus licences to limited licences.

Students and staff will no longer be able to download the software directly, and the licence will only be available upon request, subject to approval.

If you already have EndNote Desktop installed on your device, you may continue to use the software while you have a valid NTU user account. For more information refer to this libguide moving to limited EndNote Desktop licences from 1 Dec 2022.

For further assistance or clarifications, please email

Refer to the following guides on how to move your EndNote references to Zotero or Mendeley

Introduction to EndNote

EndNote is a reference management software with features to:

  • Keep all your references and reference-related materials in a searchable personal Library
  • Share your references with collaborators (or classmates) through EndNote Sync
  • Use your references to populate written assignments or research papers with both in text citations and reference lists in word processors such as Microsoft Word

Where to Download

Please take note of the following before you proceed to download EndNote 20:

  • Do ensure that you have saved or made a backup copy of your EndNote libraries and other EndNote associated files such as customised citation styles, import filters and connection files. Uninstall any trial/earlier EndNote versions and restart your computer before installing the current version.
  • Use standard browsers such as Google Chrome, Safari or Firefox, when downloading the EndNote Windows version.
  • Product Key is not required during the installation process. If you are prompted, please ensure that you have unzipped the folder before running EndNote.msi.

Here are the steps to download:

  1. Select either Download: EndNote 20 for Windows or Download: EndNote 20 for Mac
  2. Sign in with your NTU credentials and click on the Digital Version(s) link
  3. Click on the Download link found at the bottom of the page. Save the folder which contains the files EndNote.msi and License.dat on your ‘Desktop’ or ‘My Documents’ folder.
  4. Unzip the downloaded folder. Do NOT double-click or open the downloaded ZIP folder.

For Window users, click on EndNote.msi from the unzipped folder and follow the on-screen instructions to complete the installation.

For Mac users, download the EndNoteSiteInstaller.dmg to your Downloads folder (or folder of your choice), double-click on EndNoteSiteInstaller.dmg.

  • Drag the EndNote icon to the Applications folder.
  • Open the Applications folder followed by EndNote folder and double-click on the EndNote application.
  • Follow the on-screen instructions to complete the installation.

For further assistance or enquiries, please contact

Note: NTU staff, could make a request through ServiceNow@NTU for EndNote installation as staff usually do not have admin rights to install software. Please use the 'Ask IT Form' to request for Installation of the Endnote Software. 

Generate your citations in 2 simple steps

Introduction to EndNote

The Introduction to EndNote Workshops covers:

1. Creating an EndNote library 

  • Export references 
  • Import PDFs
  • Groups to manage references

2. Writing and Citing with EndNote

  • Adding in-text citations and references
  • Editing references
  • Converting to plain text

3. Useful features 

Refer to the Introduction to EndNote LibGuide for more information. 


Consultation with NTU Librarians

Consultation by Appointment:

Reference Management Software consultation for EndNote, Mendeley & Zotero  is open to NTU students and staff who wish to learn specific  features or  related enquiries. 

Please email to make an appointment.