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Uninstall any trial/earlier EndNote versions and restart your computer before installing the current version. Do ensure that you have saved or made a backup copy of your EndNote libraries and other EndNote associated files such as customised citation styles, import filters and connection files.
Use standard browsers such as Google Chrome, Safari or Firefox, when downloading the EndNote Windows version.
Product Key is not required during the installation process. If you are prompted, please ensure that you have unzipped the folder before running EndNote.msi.
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Here are the steps to download:
- Select either Download: Download: EndNote 20 for Windows or Download: EndNote 20 for Mac
- Sign in with your NTU credentials and click on the Digital Version(s) link
- Click on the Download link found at the bottom of the page. Save the EndNote.zip folder which contains the files EndNote.msi and License.dat on your ‘Desktop’ or ‘My Documents’ folder.
- Unzip the downloaded folder. Do NOT double-click or open the downloaded ZIP folder.
For Window users, click on EndNote.msi from the unzipped folder and follow the on-screen instructions to complete the installation.
For Mac users, download the EndNoteSiteInstaller.dmg to your Downloads folder (or folder of your choice), double-click on EndNoteSiteInstaller.dmg.
- Drag the EndNote icon to the Applications folder.
- Open the Applications folder followed by EndNote folder and double-click on the EndNote application.
- Follow the on-screen instructions to complete the installation.
