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Introduction to EndNote

A beginners guide to EndNote Desktop.

EndNote Desktop Software Request Form

Starting from December 1, 2022, NTU's EndNote Desktop software is now available upon request, subject to approval. However, we highly recommend students and staff to consider using Zotero, as it offers several advantages compared to other reference management software options.

EndNote Desktop is a subscription-based software that must be uninstalled when leaving NTU. Conversely, open-source reference management software such as Zotero and the free version of Mendeley can still be utilized even after leaving NTU. Therefore, we advise EndNote Desktop users to explore open-source options like Zotero.

If you already have EndNote Desktop installed on your devices, you may continue using the software while you are a student or staff member at NTU. If you require further assistance or clarifications, please reach out to us via email at

To help you transition from EndNote to Zotero or Mendeley, we have provided guides on how to move your EndNote references to these platforms. You can find them here:

Before submitting your request using the EndNote Request Form, we encourage you to try Zotero or Mendeley. Priority for EndNote Desktop license loans will be given to those conducting systematic reviews. If approved, one EndNote Desktop license will be loaned to you and listed under your Library account.

Steps to Install EndNote Desktop

Uninstall any trial/earlier EndNote versions and restart your computer before installing the current version. Do ensure that you have saved or made a backup copy of your EndNote libraries and other EndNote associated files such as customised citation styles, import filters and connection files. 

Product Key is not required during the installation process. If you are prompted, please ensure that you have unzipped the folder before running EndNote.msi.

Steps to install Endnote:
For Window users

  • Save the folder which contains the files EndNote.msi and License.dat on your ‘Desktop’ or ‘My Documents’ folder.
  • Unzip the downloaded folder. Do NOT double-click or open the downloaded ZIP folder.

, click on EndNote.msi from the unzipped folder and follow the on-screen instructions to complete the installation.

For Mac users, download the EndNoteSiteInstaller.dmg to your Downloads folder (or folder of your choice), double-click on EndNoteSiteInstaller.dmg.

  • Drag the EndNote icon to the Applications folder.
  • Open the Applications folder followed by EndNote folder and double-click on the EndNote application.
  • Follow the on-screen instructions to complete the installation.