Wendy is the Head of Collection Development & Finance in the Office of Information, Knowledge & Library Services (OIKLS). She provides strategic leadership in developing library collection to achieve resource optimisation for NTU’s growing teaching, learning and research goals via the use of collection development best practices, collection analytics, policies, processes and financial governance.
Master of Science (Information Studies), Leeds Metropolitan University, UK
Bachelor of Business Administration, National University of Singapore
Wendy started her professional career as a cataloguer delving into the deep knowledge of classification schemes and cataloguing rules, upon obtaining her MSc (Information Studies) in the UK with a scholarship from NTU. She subsequently moved to frontline user services and developed expertise in reference services, user education and instruction, liaison and outreach.
Wendy’s library management experience includes leading outreach programmes to promote library services and resources, heading library operations and advancing subject librarianship, and implementing library quality assurance and assessment initiatives.
Prior to the current appointment, Wendy led an education and learning team in developing library e-learning programmes in information and media literacy for undergraduates, and head-start seminars on scholarly communication and impact for research students. In October 2019, Wendy was appointed as Head, Finance & Endowment in OIKLS, a role which expanded to take a strategic focus on library collection development, resource optimisation and sustainability.