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Staff Profile: Wendy Ong

Introduction

Wendy is the Head of Finance & Endowment Team in the Office of Information, Knowledge & Library Services (OIKLS). Her key responsibilities include developing policies and structures for OIKLS financial resource planning, optimising effective utilisation of the library budget and engaging with relevant stakeholders for review and action.

Educational Qualifications

Master of Science (Information Studies), Leeds Metropolitan University, UK

Bachelor of Business Administration, National University of Singapore

Professional Experience, Specialisation & Memberships

Wendy started her professional career as a trainee librarian and obtained her MSc (Information Studies) in Leeds (UK) with a scholarship from NTU. As a cataloguer, she spent some good years delving into the deep knowledge of classification schemes and cataloguing rules. Wendy moved to the frontline as a reference librarian where she was involved in assisting users in their research needs and developing library instructional programmes.

Wendy then took on the role of Head, Library Promotion Division to develop and execute marketing programmes to promote library services and resources. She was concurrently the Coordinator of the Business Cluster to strategize and coordinate the business librarians’ work in liaison, e-resources provision, reference services, promotional and instructional programmes, while assuming responsibilities as the Subject Librarian for Marketing, Strategy and Organization.

Wendy moved on to head the Communication & Information Library, and assumed a concurrent role as the Library & Information Science Librarian. She had also been involved in developing and implementing aspects of quality assurance and library assessment initiatives.

Subsequently, Wendy led a team of education and learning librarians in developing e-learning programmes, head start seminars on scholarly communication and impact for research students, workshops in reference management, and related resources. 

In October 2019, Wendy was appointed as Head, Finance & Endowment Team in OIKLS and assumed her current role.

Publications, Presentations & Works

Publications:

  1. Goh, S. N., Ong, W., & Puah, B. N. (2001). CORC initiatives in Nanyang Technological University Library. Network Information, 4, 4-13.

Presentations:

  1. Ong, W., Tan, C., Seah, E. K. & Chen, P. (2010). Opening Minds to Different Worlds. Poster presented at IFLA Conference, Gothenburg, Sweden.

  2. Ong, W., & Akbar, H. H. (2004). Identifying training needs: a survey of current practices and programs of member libraries. Paper presented at the 1st Meeting of the AUNILO Working Committee, Singapore.