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Staff Profile: Ong Chooi Lan

Introduction

Chooi Lan is a Library Executive with NTU Library's User Services & Engagement Team. Her work involves providing administrative operational support for the 7 libraries at NTU and frontline services to users.

Educational Qualifications

-  WDA Higher Certificate in Library and Information Services (HCLIS), LAS, 2016

- Certificate in Business Communication, National Institute of Commerce, 1983

- GCE O-Level, 1981

Professional Experience, Specialisation & Memberships

Chooi Lan began her career in Nanyang Technological Institute in 1984 as a Clerical Support Staff in the Library.  She slowly moved on job rotation from manual processing to a digital libraries. She worked in the Technical Services doing acquisitions, cataloging, bibliography and references. Presently, Chooi Lan is part of the User Services & Engagement Team answering users' enquiries and doing circulation.

Honours, Awards & Achievements

- NTU 30 Years Long Service Award, 2014

Skills & Interests

Chooi Lan loves to explore ways of constantly upgrading her skills in handling Customer Service and Communication.