Document Delivery (DocDel) is a service whereby NTU Library source for and deliver publications that are not available from NTU Library, such as journal articles, book chapters, conference papers, government documents, and technical reports. Typically, such publications are obtained for single-use, i.e. not for sharing among Library users.
Inter-Library Loan (ILL) is a service whereby NTU Library source for and deliver physical books that are not available from NTU Library.
We source items from local and overseas resource sharing partner institutions (e.g. NUS, NLB), as well as the following service providers: RapidILL, Reprints Desk, and Subito.
These services are available for:
NOTE: Faculty, researchers and students of NIE and RSIS should contact their respective libraries.
Document Delivery items are generally provided by our partners on a single-use basis. Hence, before you submit a DocDel request, you must read and acknowledge that:
For Inter-Library Loan books, the loan period varies according to the lending institution. Generally the loan period is about 2-3 weeks.
Converting DocDel/ILL requests into Book Purchases
First, go to OneSearch and "Sign In". There are two ways to submit a DocDel or ILL request.
Help us review your request by providing sufficient info under the mandatory input field "Reason for request".
Below are some guiding questions for you to consider. You may want to write them separately before copying-and-pasting into the form:
Turnaround time largely depends on:
For physical books available at local institutions, or journal articles that are available in our partners' collections (via RapidILL), it may take up to 10 working days for you to get the item.
For items that are rare, hard-to-find or with limited availability worldwide, it may take up to 3-6 months---assuming that they can be obtained at reasonable cost.
To track the status of your request, go to OneSearch and "Sign In".
Under "My Account" > "Requests", you will see a list of the active requests that you submitted.
For DocDel/ILL requests, you will see one of the following status: