Rafi is the Divisional Head for the Technologies & Resources Division (TRD) of the Office of Information, Knowledge and Library Services (OIKLS). He oversees three teams: a) Digital Technology & Analytics, b) Research Data Management and c) Resources, Discovery & Access.
Rafi joined Nanyang Technological University in 2019. Prior to joining NTU, he was with Singapore Polytechnic (SP) for 21 years. During his period in SP, he spearheaded various key projects to transform the Library to an experiential learning hub and improve processes & customer-centric services.
He has diversified background in digital technology, library management, strategic planning, resource optimisation and coach & influence staff in embracing changes and develop their capabilities. His experience include leading the library and managing various functional units: library technology, reference & information services, resource discovery, access/circulation services, institutional archives, makerspace, learning spaces & facilities and record management.
He is a professional member of the Library Association of Singapore (LAS) and held various appointments:
- Master of Science (Information Studies), Nanyang Technological University, Singapore, 2006
- Bachelor of Engineering (Electrical & Electronics), Annamalai University, India, 1994
Rafi is skilled in variety of ICT technologies, Digital Library Applications, EduTech tools and Open Source platforms. He is currently exploring emerging technologies such as IoT, RPA, ChatBot, and Data Analytics to enhance user experience and process improvements.
Kannadasan Venkatachalam, Kamaludeen Mohamed Rafi (2009). More Services at the Singapore Polytechnic Library, presented at the LAS Libraries for Tomorrow Seminar, 16 October 2009, The Pod, NLB, Singapore.
Mohamed Rafi, Kamaludeen & Edmund Lee (2011). Library on-the-Go!, presented at the Libraries for Tomorrow II seminar, 14 April 2011, Biopolis, OneNorth, Singapore.
Mohamed Rafi, Kamaludeen & Wan Ho Wah (2014). Thematic Library Spaces and Makerspace, presented at the Libraries for Tomorrow 2014 Conference, 14 October 2014, Biopolis, OneNorth, Singapore.
Mohamed Rafi, Kamaludeen (2014, 2017). Library Automation to Digital Libraries, guest speaker for the Executive Library Management Programme (ELMP) by the Library Association of Singapore.
Mohamed Rafi, Kamaludeen (2015). Constructive Integration of Technology in Learning Environment, facilitated round-table session at the Next Gen Learning Spaces Asia Conference,15-16 September 2015, Amara Sanctuary Resort Sentosa, Singapore.